Terms and conditions

Terms and Conditions

1. Legal StatusLuckyCrew Casino ("we" or "us") is a licensed online casino brand that operates under the jurisdiction of Comoros/Anjouan.

2. Registration and Login Process2.1 Step-by-Step Registration: To create an account, you must follow our standard registration process on our website.2.2 Age Restriction: You must be at least 18 years old to register for an account with us.2.3 One Account Per User: Only one account can be created per user.

3. Games and Software Providers3.1 Software Providers: Our games are powered by various software providers, including but not limited to: NetEnt, Novomatic, Nolimit City, Playtech, Play'n GO, Evolution, Pragmatic Play, Quickspin, Thunderkick, Red Tiger, Betsoft, BGaming, Ezugi, Habanero, and Hacksaw Gaming.3.2 Game Categories: We offer various game categories, including slots, live casino, crash games, table games, jackpots, virtual sports, betting, bingo, scratch cards, and specialty games.

4. Bonuses and Promotions4.1 Welcome Bonus: Our welcome bonus is a 200% match up to GBP7,500 with 30 free spins (terms apply).4.2 Wagering Requirements: Wagering requirements for bonuses are 60x the deposit amount plus bonus.4.3 Bonus Terms and Conditions: Please review our full bonus terms and conditions.

5. VIP and/or Loyalty ProgramWe do not currently operate a VIP or loyalty program, however we may introduce such programs in the future.

6. Payment Methods and Banking Terms6.1 Deposit Methods: We accept various deposit methods, including VISA, Mastercard, Skrill, Apple Pay, Google Pay, Bitcoin, Ethereum, Tether (USDT), Litecoin, Tron, Dogecoin, and Revolut.6.2 Withdrawal Methods: Withdrawals can be made via the same payment method used for deposits, with a minimum withdrawal amount of GBP100.

7. Key Terms and Conditions7.1 Deposit Limits: We do not currently have deposit limits in place (terms may change).7.2 Withdrawal Limits: The maximum withdrawal limit is GBP10,000 per week.7.3 Account Restrictions: Our bonuses are invitation-only and only available to real-money players.

8. Security and Fair Play8.1 SSL & Encryption Standards: We use industry-standard SSL encryption to protect user data.8.2 RNG & Game Fairness: Our games are fair and random, using a certified Random Number Generator (RNG).8.3 Customer Support: You can contact our customer support team via email

9. Responsible Gambling Features9.1 Tools for Responsible Gaming: We offer various tools to help you play responsibly, including deposit limits and self-exclusion.9.2 Links to Support Organizations: Please visit the following organizations for further information on responsible gaming

10. Advantages and DisadvantagesWe are proud of our large game selection and broad banking options.

11. General Casino Information11.1 Year Founded: We were founded in 2023 (terms may change).11.2 Operator/Parent Company: Our parent company is Win Top Ltd.11.3 Supported Languages: Our website supports English, with additional languages planned for future development.

12. Changes to Terms and ConditionsWe reserve the right to modify or update these terms and conditions at any time without notice.

13. Governing Law and JurisdictionThese terms and conditions are governed by and construed in accordance with the laws of Comoros/Anjouan, regardless of conflict of law principles.Any disputes arising out of these terms will be resolved through binding arbitration in accordance with the rules of the Dispute Resolution Forum.

14. Contact InformationFor any questions or concerns regarding our website or services, please contact us via email 

By registering an account and participating in our games, you acknowledge that you have read, understood, and agree to these terms and conditions.